Support
How can we help?
Find answers to common questions about Kinpath below, or reach out to our support team directly.
Getting Started
Kinpath is a personalized, evidence-based parenting resource platform for pregnancy through age 5. Our content is sourced from leading health organizations including the AAP, CDC, WHO, and ACOG, and adapts to your family's beliefs, lifestyle, and your child's age.
Download the Kinpath Family app from the App Store or Google Play, then tap Get started. Setup takes about 90 seconds — you'll tell us about your family, choose your interests, and create your account at the end. Accounts are created and managed in the app; there is no web sign-in.
Onboarding takes about two minutes. You'll add your first child (or due date if expecting), then optionally share preferences like feeding plans, vaccination approach, dietary needs, and parenting style. These choices personalize the resources you see — you can update them anytime in Settings.
Children & Profiles
In the app, open the Home tab and tap "Add Child." Enter your child's name and date of birth (or due date if expecting). Content will automatically adapt to their age and developmental stage.
The free plan supports 1 child profile. Premium and Family plans support unlimited child profiles, so you can track resources and milestones for each of your children individually.
Yes. Kinpath is age-adaptive — resources, checklists, and milestones automatically update as your child grows. You'll always see content relevant to their current developmental stage, from prenatal through age 5.
Household & Sharing
In the app, open Settings and find the Household section. Enter their email address and choose a role — Partner (co-parent) or Caregiver (grandparent, babysitter, nanny). They'll receive an email invitation; once they open it, they set a password and join from the Kinpath app. If they already have a Kinpath account, the invitation appears in their app the next time they open it.
Both roles have the same level of access — they can see all your children's profiles, checklists, and resources. The distinction helps you organize your household. Partners are co-parents, while Caregivers include grandparents, babysitters, nannies, and other trusted adults in your child's life.
Premium plans include 1 additional household member (a co-parent). Family plans let you add up to 5 members with any mix of Partner and Caregiver roles. Members inherit your subscription tier automatically — no separate subscription needed.
They'll lose access to your shared children, checklists, and resources immediately. Their account reverts to the free plan. You can re-invite them anytime.
Subscriptions & Billing
The free plan includes full access to the resource library, 1 child profile, and 5 chat questions per month. No credit card required.
Premium ($12.99/month or $99.99/year) adds unlimited child profiles, unlimited chat questions, child-specific content filtering, bookmarks, printable checklists, and weekly email digests. Family ($19.99/month or $149.99/year) includes everything in Premium plus up to 5 household members with Partner or Caregiver roles. Both plans start with a 14-day free trial and are purchased inside the app through the App Store or Google Play.
Yes. Upgrade or change plans from Settings in the app. To cancel, use your device's subscription settings (Apple ID › Subscriptions on iPhone, or Google Play › Payments & subscriptions on Android). You'll keep your current plan benefits until the end of your billing period. If you have household members that exceed the new plan's limit, they'll be automatically removed.
Subscriptions are purchased inside the Kinpath app and billed by Apple (App Store) or Google (Google Play) using the payment method on your device account. We don't sell subscriptions on the website. Annual plans save you up to $90 per year compared to monthly billing. If you subscribed on the web before September 2026, email support@kinpath.family to manage or cancel that subscription.
Features
The AI chat lets you ask parenting questions and get personalized answers drawn from our evidence-based resource library. Free users get 5 questions per month. Premium and Family subscribers get unlimited questions, plus the ability to save conversations for future reference.
The library covers prenatal care, newborn care, nutrition, sleep, vaccines, developmental milestones, safety, emotional wellness, and more. All resources are reviewed and sourced from major health organizations. Premium and Family subscribers can filter resources by specific child and bookmark their favorites.
Premium and Family subscribers receive weekly email digests with personalized content for their children. Checklists are age-appropriate developmental milestones and doctor discussion topics you can track and print — great for bringing to pediatrician visits.
Privacy & Security
We collect the information you provide during signup and onboarding — your email, children's names and birth dates, and your optional preferences (feeding, vaccination approach, etc.). We do not store medical records. Your data is protected with row-level security so only you and your household members can access it.
No. We do not sell or share your personal data with third parties for marketing purposes. Payments are processed by Apple and Google, and we use essential services like Supabase for secure data storage. For full details, see our Privacy Policy.
Still have questions?
Our support team is here to help. Send us an email and we'll get back to you as soon as we can.
